This information is automatically collated from the customer feedback forms provided to our customers at the end of their holiday. Customers are asked to rate their response to each question from 1 to 5, with 1 being Poor, 2 being Fair, 3 is Good, 4 is Very Good and 5 is Excellent. The number in brackets indicates the number of individual responses each question has had. The Score (out of 5) is then calculated by taking the average (Total of the Individual Scores divided by the Number of Responses). The Customer Rating is the overall average for all of the questions. We hope this information is as useful to you as it is to us, and helps you to make a more informed choice.
How would you rate your overall holiday experience?
4.58
Property Description
4.57
Accommodation Overall
4.64
Problem Solving (if applicable)
4.67
Determined by 51 sets
of Customer Feedback
(12)
"Peaceful rural location. Well looked after throughout. Great villa with plenty of space and variety of seating areas/shade. Best villa we have used."
Mr Deeming, United Kingdom, Sep 2011
"We had a lovely holiday. Please accept my thanks for your professionalism and please also pass on my thanks to Julie (Representative) who was most helpful."
Jonathan Seabrook, United Kingdom, Jul 2011
"Nothing to fault with accommodation as usual!! (Seventh time staying at Ca'n Roig)"
Dominic McKenny, United Kingdom, Jun 2011
"Super! Will come again! Fabulous house as expected from a previous trip. Would definitely come again and have recommended the company to others many times. Thank you!. "
Mrs J Thorpe, United Kingdom, Apr 2011
"Absolutely amazing! Property, facilities, bbq, garden all outstanding. However it seems a shame the pool isn't heated - especially as we had weather of 24-28 degrees beginning of April. Thank you very much Mallorca Farmhouses for a fabulous holiday, we'll be back!"
Mr Ivan Lintner, United Kingdom, Apr 2011
"Stayed at Ca'n Roig so many times it now feels like a second home! I think the dishwasher is on its way out (resolved) and main patio shutter handle needs attention (resolved). Neither detracted from our stay. As ever a fabulous stay at Roig.
Thanks to Julie for sorting out the TV (World Cup necessity I am afraid). Repair chaps were so polite and helpful.
First time we haven't used your car hire and got stung for €60 at the airport. Lesson in there somewhere!
Already planning dates for next year!! Many thanks."
Dominic McKenny, United Kingdom, Jun 2010
"The villa is the first time that we have ever arrived at our holiday property and found everything to be exactly as it looked in the pictures, as described and more so! Our holiday here was excellent and we really will recommend you to our friends and family. It was a shame the pool was so cold but it didn't stop the kids from getting in, eventually! Afterall, it was the end of October! A fantastic holiday and a beautiful villa...Thank you! Julie (the representative) was always "jolly", polite and very helpful, including when we asked about local info and the charter of a fishing boat.
"
Ms Cooper, United Kingdom, Oct 2009
"Still an oasis of peace and tranquility - a perfect relaxing get away from it all break. As previously, we will return."
Anne Jackson, United Kingdom, Sep 2009
"We have enjoyed a lovely week in a very comfortable farmhouse."
Mrs Clark, United Kingdom, May 2009
"First class villa - will come again."
Mrs Knowles, United Kingdom, Jun 2007
"We have stayed at Roig four times previously and it just seems to get better and better. See you all again. Many thanks for such a magical and relaxing place."
Mr Jackson, United Kingdom, Jun 2007
"A very enjoyable holiday. The villa is very comfortable and well appointed. Great for our family including three lively children, who particularly enjoyed the pool, and lovely garden. Thank you."
Nigel, Jayne, Jack, Joe and Beth Humphrey, United Kingdom, May 2007
If you have stayed in this property recently and would like to complete a feedback form please email feedback@mallorca.co.uk and we will send you one. Please note that only one feedback form per property per booking can be submitted. Alternatively, if you would like to make any comments about your holiday and the services we have provided, please feel free to send them to us at the same email address, ensuring to mention your booking reference number where possible. Thank you.