This information is automatically collated from the customer feedback forms provided to our customers at the end of their holiday. Customers are asked to rate their response to each question from 1 to 5, with 1 being Poor, 2 being Fair, 3 is Good, 4 is Very Good and 5 is Excellent. The number in brackets indicates the number of individual responses each question has had. The Score (out of 5) is then calculated by taking the average (Total of the Individual Scores divided by the Number of Responses). The Customer Rating is the overall average for all of the questions. We hope this information is as useful to you as it is to us, and helps you to make a more informed choice.
How would you rate your overall holiday experience?
4.26
Property Description
4.08
Accommodation Overall
4.03
Problem Solving (if applicable)
4.64
Determined by 39 sets
of Customer Feedback
(6)
"We have just returned from a wonderful holiday in Mallorca - in fact it was the best holiday we have ever had! We thoroughly enjoyed staying at Ca'n Sureda which is a very special property and we would like to thank you and Mallorca Farmhouses for the excellence of the experience. We will certainly be going back sometime in the future.
"
Matthew Storey, United Kingdom, Mar 2011
"Lovely villa - would definitely come back. Thank you for putting us in touch with Joanna Gonzales - an excellent Spanish teacher, highly recommended. I've left her card on the notice board here. Many thanks for a lovely holiday."
Paul Kirby, United Kingdom, Jul 2010
"Spent a week at this villa in August. We have stayed in various villas in and around Pollensa this is the first one that we would return to. Lovely villa, beautiful, quiet location - perfect."
Sandra McDermott, United Kingdom, Aug 2008
"Just back from Mallorca and had to write and let you know that I was very impressed with Mallorca Farmhouses. I have holidayed in Mallorca for the past few years with a different company who I thought was good until this holiday. The villa Sureda is fabulous and in a good location. The car was great and the collection and return of the car was hassle free and so quick. The welcome hamper was fantastic which was very much appreciated as we arrived at the villa late on Saturday night."
Fiona from Derry, United Kingdom, Aug 2008
"Just to let you know we have just returned from our 2 week holiday to your villa ‘Sureda’.
The villa was every good as the photos on your website and it was absolutely fantastic.
Your staff in Mallorca were very helpful and friendly and assisted us with a couple of problems we had and the service to rectify these was first class. Your partner car hire company were also excellent with the service we received.
Thank you very much for an excellent holiday, I will recommend you to family and friends and we will definitely be back for more!
"
Mr Peter Clark, United Kingdom, Mar 2008
"A great holiday - thanks very much - see you next year."
Mr Parker, United Kingdom, May 2007
If you have stayed in this property recently and would like to complete a feedback form please email feedback@mallorca.co.uk and we will send you one. Please note that only one feedback form per property per booking can be submitted. Alternatively, if you would like to make any comments about your holiday and the services we have provided, please feel free to send them to us at the same email address, ensuring to mention your booking reference number where possible. Thank you.