This information is automatically collated from the customer feedback forms provided to our customers at the end of their holiday. Customers are asked to rate their response to each question from 1 to 5, with 1 being Poor, 2 being Fair, 3 is Good, 4 is Very Good and 5 is Excellent. The number in brackets indicates the number of individual responses each question has had. The Score (out of 5) is then calculated by taking the average (Total of the Individual Scores divided by the Number of Responses). The Customer Rating is the overall average for all of the questions. We hope this information is as useful to you as it is to us, and helps you to make a more informed choice.
How would you rate your overall holiday experience?
4.44
Property Description
3.85
Accommodation Overall
4.00
Problem Solving (if applicable)
3.71
Determined by 14 sets
of Customer Feedback
(10)
"After our most enjoyable stay at ”Finca Son Rito”, I immediately went on a long business trip to the Far East but I am now back in Bergen.
Firstly – I want to say how much the whole family enjoyed our stay at “Finca Son Rito” – everything worked well, the place was ideal for our relaxing family gathering and again thanks for your recommendation to go for this house.
Secondly – I wish to compliment you both for an extremely efficient and pleasant handling, both with regard to the booking itself, the practical arrangements for paying the rent/return of deposit, information provided before we flew to Mallorca, etc.
-Being in the service industry ourselves, we really appreciate to come across professionals like yourselves from time to time (not that often….).
Again thanks very much and we look forward to future cooperation.
"
Hans Petter Henschien, Norway, Oct 2011
"Our sincere thanks for your fantastic help the first day, where our 80 year old mother fell ill. Your kind attention afterwards and the lovely Mallorcaquin cake was so much appreciated. We had a wonderful time. Thank you for letting us stay in your beautiful finca!"
Family Gerhardt-Anderson, Denmark, Apr 2011
"Superb holiday and wonderful villa in fabulous secluded surroundings. The pool house was a superb focal point and a good time was had by all the family. Found some beautiful beaches a few km’s away and really good markets in Felantix on the Sunday and Santanyi on the Saturday.
"
James, Tanya, Daisy and Milly, United Kingdom, Apr 2011
"So much care has been taken with the house, which felt very welcoming. Having done this type of holiday many times we were very pleased to receive a visit in person from your rep and also with the quality of work and delightful personality of the maid. You will be glad to know that we enjoyed ourselves so much that we are planning to return next year."
Laura Bell, United Kingdom, Sep 2010
"I just wanted to let you know that everything went very well at both houses, Serena was a great help and did a good job, the houses were great! Unfortunately not all of the people meant to be there could make it because of the volcano which had erupted exactly during the week we were staying at Finca Son Rito... But we still had good time! And we'll definitely be using your agency again.."
Claudia de Vries, Sri Lanka, Apr 2010
"We enjoyed our stay very much. The house we stayed in was absolutely fantastic. Thank you for support and quick answers. We are already trying to keep some savings to another stay here again."
Lene Frost, Denmark, Mar 2010
"Very nice property, especially for groups or family, silent and very private."
M Schmidt, Switzerland, Oct 2009
""Brilliant, loved every moment.""
Mrs G Bourne-Arton & Friends, United Kingdom, Jul 2006
""Beautiful villa with nice gardens and pool area. Had a wonderful vacation here."
"
Robert Clifford & Family, United Kingdom, May 2006
"I am pleased to tell you that we had 100% service from all of the external firms you made arrangements with on our behalf. Roig car hire went smoothly and both vehicles were as expected. Their minibus service from the farmhouse to Pirates was excellent - their driver was timely, professional and helpful. Finally, we had terrific service from Crista and Raymond on the 2 nights they cooked for us: this experience totally surpassed our expectations and we would recommend them very highly to others guests"
David Clifford, United Kingdom, May 2006
If you have stayed in this property recently and would like to complete a feedback form please email feedback@mallorca.co.uk and we will send you one. Please note that only one feedback form per property per booking can be submitted. Alternatively, if you would like to make any comments about your holiday and the services we have provided, please feel free to send them to us at the same email address, ensuring to mention your booking reference number where possible. Thank you.