This information is automatically collated from the customer feedback forms provided to our customers at the end of their holiday. Customers are asked to rate their response to each question from 1 to 5, with 1 being Poor, 2 being Fair, 3 is Good, 4 is Very Good and 5 is Excellent. The number in brackets indicates the number of individual responses each question has had. The Score (out of 5) is then calculated by taking the average (Total of the Individual Scores divided by the Number of Responses). The Customer Rating is the overall average for all of the questions. We hope this information is as useful to you as it is to us, and helps you to make a more informed choice.
How would you rate your overall holiday experience?
Problem Solving (if applicable)
Determined by 7 sets
of Customer Feedback
"We thought Gaballi was an extremely comfortable and well appointed villa, and indeed the photographs on the website didn't do it justice!"
Michael Ball, United Kingdom, Jun 2009
"We returned from Villa Gaballi in Campanet last night. We thought the villa was truly stunning and in the most idyllic setting. We wanted peace and quiet and that's exactly what we got - fantastic!
Your description of the villa on your website was accurate and everything that we expected was there and all in good working order.
The customer service from your office was excellent on every occasion that we needed to contact you. Initially we were unsure of which villa to choose, but I think it was your MD who suggested Gaballi to us initially after patiently listening to us explain what were looking for. Any email or phone call to your office was answered promptly and professionally, no holding in queues like some Tour Operators I could mention!
Antonia, your local rep was also helpful. Our only complaint - one week isn't long enough!
We will definitely book with Mallorca Farmhouses in the future and will recommend you to family and friends.
The Upton Family, United Kingdom, May 2007
If you have stayed in this property recently and would like to complete a feedback form please email email@example.com and we will send you one. Please note that only one feedback form per property per booking can be submitted. Alternatively, if you would like to make any comments about your holiday and the services we have provided, please feel free to send them to us at the same email address, ensuring to mention your booking reference number where possible. Thank you.