This information is automatically collated from the customer feedback forms provided to our customers at the end of their holiday. Customers are asked to rate their response to each question from 1 to 5, with 1 being Poor, 2 being Fair, 3 is Good, 4 is Very Good and 5 is Excellent. The number in brackets indicates the number of individual responses each question has had. The Score (out of 5) is then calculated by taking the average (Total of the Individual Scores divided by the Number of Responses). The Customer Rating is the overall average for all of the questions. We hope this information is as useful to you as it is to us, and helps you to make a more informed choice.
How would you rate your overall holiday experience?
4.45
Property Description
4.50
Accommodation Overall
4.45
Problem Solving (if applicable)
4.71
Determined by 20 sets
of Customer Feedback
(2)
"Absolutely lovely villa, but things missing are; lemon squeezer, measuring jug, mid size pans, scissors, measuring scales (MFH - these items have now been added). Also wifi at villa would be very useful (MFH - we will work on this for the 2012 season). Overall wonderful holiday. Julie (Rep.) was extremely helpful. Pool and gardens are fantastic and although the pool isn't gated, having the steps made it toddler friendly."
Mrs Simpson, United Kingdom, May 2011
"Amazing stay - one huge problem, very difficult to leave!!! We will be back."
Joanne Mayfield, United Kingdom, May 2010
If you have stayed in this property recently and would like to complete a feedback form please email feedback@mallorca.co.uk and we will send you one. Please note that only one feedback form per property per booking can be submitted. Alternatively, if you would like to make any comments about your holiday and the services we have provided, please feel free to send them to us at the same email address, ensuring to mention your booking reference number where possible. Thank you.