This information is automatically collated from the customer feedback forms provided to our customers at the end of their holiday. Customers are asked to rate their response to each question from 1 to 5, with 1 being Poor, 2 being Fair, 3 is Good, 4 is Very Good and 5 is Excellent. The number in brackets indicates the number of individual responses each question has had. The Score (out of 5) is then calculated by taking the average (Total of the Individual Scores divided by the Number of Responses). The Customer Rating is the overall average for all of the questions. We hope this information is as useful to you as it is to us, and helps you to make a more informed choice.
How would you rate your overall holiday experience?
4.40
Property Description
4.34
Accommodation Overall
4.31
Problem Solving (if applicable)
4.80
Determined by 54 sets
of Customer Feedback
(9)
"Lovely, peaceful house."
Mr Pauw, United Kingdom, Sep 2011
"Once again a very high quality of villa in an excellent location."
Mrs Lee-Jones, United Kingdom, Aug 2011
"Sergi is a great place to stay - an excellent villa in an excellent location. Would definitely use Mallorca Farmhouses again."
Mr Anderson, United Kingdom, Jul 2010
"Accommodation was stunning and in a perfect location. Only a 10 minute walk to Pollenca old town. The service was first class, very friendly. Julie the rep was extremely helpful and friendly. One of the best places we have ever stayed in and I would recommend this to anyone. FIRST CLASS!!!"
John Conway, United Kingdom, May 2010
"A fantastic villa - extremely comfortable and the table tennis was a hit! Julie and team were excellent in finding us Sergi for our unexpected (Volcano) second week in Mallorca. Thanks for a lovely holiday."
Emma and Nic Blunsum, United Kingdom, Apr 2010
"Loved Sergi and Pollenca, would definitely come back even though the weather was not so good. First rain for 5 months whilst we were here!"
Mr Saunders, United Kingdom, Sep 2009
"We had a wonderful holiday, thank you."
Mrs Patrick, Switzerland, Jul 2009
"We had a fantastic two weeks, very relaxing, in a fabulous property. We love Pollenca so the location was ideal and we're definitely thinking about hiring this house again. Thank you! The quality and attention to detail provided by the owners of the house was fantastic and they are lovely people too :-)"
Mr Woolwich, United Kingdom, Jun 2009
"Would definitely stay here again. Lovely property, it was like having our own little corner of paradise for a week."
Mrs Jenkins, United Kingdom, May 2009
If you have stayed in this property recently and would like to complete a feedback form please email feedback@mallorca.co.uk and we will send you one. Please note that only one feedback form per property per booking can be submitted. Alternatively, if you would like to make any comments about your holiday and the services we have provided, please feel free to send them to us at the same email address, ensuring to mention your booking reference number where possible. Thank you.