Your Holiday Contract
When you make a booking, you confirm that you have the authority to accept, and do accept, on behalf of all your named party these Terms and Booking Conditions. The contract between Mallorca Farmhouses Ltd and the client will exist once our confirmation invoice has been issued. Any persons staying at the relevant accommodation who have not been declared to Mallorca Farmhouses Ltd as guests, prior to departure, will have no contract with the company, will be asked to leave the premises immediately and have no redress in law. This contract is made on the terms of these booking conditions and all further information contained in our brochure and on our website and is governed by English law and the jurisdiction of the English courts. You may however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so. We will only be bound by representations made or confirmed in writing to us within the relevant time period.

Accommodation Only Bookings
When you book accommodation only, Mallorca Farmhouses Ltd act as booking agents on behalf of hotels, apartments and villas featured in this brochure and on our website www.mallorca.co.uk and your contract will be with the Accommodation Provider. We will send you a confirmation invoice issued by the Accommodation Provider and a binding contract between you and the Accommodation Provider will come into existence. Once the contract is made, the Accommodation Provider is responsible to you to provide you with the relevant property and you are responsible to pay for this on the agreed dates. With each booking you are subject to the Accommodation Provider’s terms and conditions and all other terms and booking conditions specific to the relevant property. Where your contract is with the Accommodation Provider concerned, we can not accept any liability in relation to those services which rests solely with the supplier concerned. Copies of the relevant supplier’s conditions, which will apply to your booking, are available on request. Please note that it is important to check carefully the details of your booking, when you receive it. If you want to cancel or change your booking later, you may have to pay amendment or cancellation charges which may be as much as the whole accommodation costs.

Financial Protection
We are members of the Association of British Travel Agents (“ABTA”), membership number W3809 (“TOUR OPERATOR”) and J0366 (“RETAIL”) and hold Air Travel Organizer’s Licence (“ATOL”) number 5654 issued by the Civil Aviation Authority, which provide for your protection in the event of our insolvency. For further details please visit the ATOL website www.atol.org.uk.

Accommodation Only Bookings: For all "Accommodation Only" bookings we act as approved agents for the Accommodation Providers - Suppliers.

Your Holiday Price
The prices shown in the brochure/website are for the property rental per week including services as stated for each property, representation by our agents at your property and a house copy of Mallorca Farmhouses property information booklet. We reserve the right to alter the prices of any of the holidays shown in our brochure or website. You will be advised of the current price of the holiday that you wish to book before your contract is confirmed. When you confirm your reservation, we require a non-refundable 25% deposit of the total accommodation cost. Flight deposit is £75 / €75per person non refundable or payment in full at time of booking. Insurance is due in full. The full balance of your travel arrangements is due 10 weeks prior to your departure date. If the full balance due is not paid by the required date, we retain the right to, without further notice, cancel your booking and retain your deposit. With bookings made via our authorized Travel Agents all monies paid to them are held on our behalf until we issue our confirmation invoice, normally within four days of booking confirmation. Exchange rates are based on the rate €1.00 = £1.00. Please note all payments made by Visa/MasterCard or American Express are subject to a 2% surcharge. The price of your holiday may vary due to changes in transportation costs including the cost of fuel, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports. Government action, such as changes in VAT or any other changes as well as variation in currency exchange rates may result in a change of the price you are asked to pay. However there will be no change within 30 days of your departure. We will absorb and you will not be charged for any increase equivalent to 2% of the price of your travel arrangements, which excludes insurance premiums and any amendment charges. You will be charged for the amount over and above that, plus an administration charge of £1.00 / €1.00 per person together with an amount to cover agents’ commission. If this means that you have to pay an increase of more than 10% of the price of your travel arrangements, you will have the option of accepting a change to another holiday if we are able to offer one (if this is of equivalent or higher quality you will not have to pay more but if it is of lower quality you will be refunded the difference in price), or cancelling and receiving a full refund of all monies paid, except for any amendment charges. Should the price of your holiday go down due to the changes mentioned above, by more than 2% of your holiday cost, then any refund due will be paid to you. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place.

Accommodation Only Bookings
Please note special offer prices are strictly limited to Accommodation Only bookings, and do not include hampers, or any other extras, except for car hire which is included where stated.

Breakages
Exclusive Mallorca properties are subject to a security breakage deposit of £250 / €250 unless stated otherwise. This deposit is refundable, less any breakages, which will be charged in full against this deposit. Trusting there are no breakages the deposit will be refunded in full within 28 days of your return.
Any breakages due will be deducted from your credit/debit card and an invoice showing details of the breakages will be forwarded to you, alongside a receipt of the damages incurred.

Pets
Regrettably pets are not allowed in any of our properties

Credit Card Payments
All payments made with Visa/MasterCard or American Express are subject to a 2% credit card surcharge. Payments by Switch/Delta/Maestro incur nil surcharges.

Price Guarantee
The prices of your holiday and travel arrangements are subject to surcharges for increases in transportation costs, such as an increase in fuel costs or any other schedule and charter airlines increases that are part of the contract between these airlines/their agents and Mallorca Farmhouses Ltd or organizer. Also any government action such as increases in VAT, or any other government imposed increases. Mallorca Farmhouses Ltd will absorb up to 2% of any increases to the Euro against the £. Any increases over 2% from the date you booked and confirmed your holiday to the date of your 'Balance Due' will automatically be added to your final invoice and charged accordingly. As a result of this, any decreases in the Euro/£ will not be refunded. The prices shown in the brochure and website are for the property rental per week and include maid service as stated, laundry changed weekly, swimming pool and garden maintenance, electricity/gas and appropriate hamper. Local representation by our agents at your property. Welcome to Mallorca Farmhouses booklet. All accommodation and car hire prices are subject to change. The price shown on our website on your day of booking confirmation is the price you will be charged.

If You Change Your Booking
If, after your confirmation invoice has been issued, you wish to change your travel arrangements in any way, for example your chosen date of departure or accommodation, any possible changes made are subject to availability and we will do our utmost to make these changes, but it may not always be possible. All requests for changes must be made in writing from the person who signed the booking form or your travel agent. This may incur charges of an administration fee of £25.00 / €25.00 per invoice plus any further costs incurred whilst making the alterations. You should be aware that these costs can increase the closer to departure date the changes are implemented. Please note: Certain travel arrangements (such as scheduled airfares or Apex tickets) may not be changeable after a reservation has been made and any alteration request could incur a cancellation charge of 100% of that part of the arrangements.

Accommodation Only Bookings
The Accommodation Provider has no obligation to make any such changes and all requests are subject to availability.
If You Cancel Your Holiday
You or any member of your party may cancel your travel arrangements at any time providing that cancellation is notified to us in writing by the person who made the booking or your travel agent on your behalf must be received at our offices. Since we incur costs in cancelling your travel arrangements, you will have to pay the applicable cancellation charges as shown.

Time of notification received cancellation before departure date charges
More than 70 days Loss of deposit
70 - 29 days 80%
28 - 15 days 90%
14 days to day of departure 100%

Accommodation Only bookings
For cancellations notified within 10 weeks of departure, cancellation charges of up to 100% of the cancelled arrangements may be payable. Details of the cancellation charges applicable to your particular booking are available on request. Note – If the reason for your cancellation is covered under the terms of your insurance policy you may be able to claim some/all charges from your insurance company. Administration and credit card charges are non re